Product Manager

Job Description

(max.10 tasks)

Main Purpose of the Role:

• Leads the SST team in Singapore, within Product Line SST. Responsible for sustaining and daily business activities of all SoftSolder Products and ensure short-, mid- and long-term successful. Ensures achievement of yearly business targets (sales revenue, sales prices and contribution margin). Ensures the long-term success by implementing the right product support strategy within the organization. Plays the customer role within the company.

Product Strategy & Life Cycle Management:

• Responsible for worldwide 2^nd level support for all SST products
• Safeguards the achievement of the SST strategy, and its annual objectives
• Responsible for CSR (Customer Specific Request) and CIP (Continuous Improvement Project) task handling. This includes requirements engineering, decision and implementation process.
• Ownership Software Releases (PO – Project Owner)    
• Co-operation together with Singapore R&D team to provide solution according customer specify needs
• Continuous monitoring of machine quality and improvement whenever necessary
• Responsible for customer demos / machine evaluations / customer process development
• Ensure proper customer documentation is available

Support of Market & Sales Development:

• Supports implementation of regional strategies together with the field (with support from CPM’s)
• Coordination of programs to define and improve products and services offerings
• Supports marketing and promotion activities

Customer Management & Outside Representation:

• Supports customer and key account management in regards of technical and commercial issues
• Supports critical customer issue resolution (escalations, priorities, resource allocation etc.)
• Improves his market intelligence (includes competitive analysis) through customer visits

Business, Budget & Forecast Requirements:

• Helps to consolidates the PL SST budget and cost controlling

People & Departmental Management:

• Maintains staff skill level matrix and develops Product Management staff selectively
• Rollout of the performance management trough MBO process (Management by Objectives)

Requirements

Education

• degree in engineering, Bachelor / Master or equivalent
• additional education in marketing and business administration an asset

Work experience

• several years’ experience as product manager for investment goods

Expertise and methodology

• experience in strategy development
• in-depth know how of semiconductor industry (assembly und packaging)
• marketing methods
• experienced in dealing with customers
• analytical and methodical thinking