Order Processing Logistics Administrator, Contract

Order Processing Logistics Administrator, Contract

Responsibilities

• Processing and coordinating of orders, product returns/replacements, product warranties primarily in the SAP tool including:
  o processing order confirmation to customers,
  o ordering to vendors,
  o monitoring cargoes readiness,
  o coordinate with freight forwarder for shipment arrangement,
  o fulfilling deliveries to customers,
  o and issuing timely invoices in accordance to procedures and guidelines set by organisation

• Attending to customer's order status enquiries in a prompt manner.

• To be proactive and update sales personnel-in-charge on customer delivery problems.

• Housekeeping of system (SAP) documents within the policies and development set-out in the monthly logistics report including key figures in billing due lists, open purchases and open job orders.

• Preparation of export-related documents and shipping documents in accordance to local regulations and export control requirements where applicable, letters of credit, and certificate of origin, etc

• Liaise with suppliers and establish the necessary and correct procedure to handle different logistics requirements and obtain proper documentation from suppliers

• Ensure compliance with authorization guidelines.

• Special projects or tasks may be assigned where applicable.
  
  Requirements:
  • Possess at least a Diploma or equivalent in Supply Chain or Logistics, Business Administration or equivalent.
  • Analytical and able to problem solve independently
  • Meticulous and resourceful.
  • Analytical and able to problem solve independently
  • Proficient in Microsoft Office Applications
  • Prior experience in SAP SD and/or MM module(s) will be a plus
  • Prior experience in a similar role is highly advantageous.