Regional Process Analyst, B2B Business
reference-number: 159185
industry: Information and Communications Technology
brand-id: R22106767
brand-name: 02C3423
Job Responsibilities
- Build a solid understanding of B2B processes across SMBs, large corporations, and educational institutions.
- Document current and future state processes, capturing regional nuances with precision.
- Participate in stakeholder workshops, gathering and recording business requirements.
- Produce analytical deliverables — including process maps, gap analyses, and requirement
- documents to support program activities.
- Assist with data readiness for system rollout, including preparation and validation of migration data.
- Execute user acceptance testing (UAT), track issues, and drive resolution to ensure systemreadiness for local requirements.
- Support change management and training activities, including preparing training materials and reference content for future state processes.
- Keep your manager informed on progress, escalating blockers and risks.
Skills required
- Exposure to a B2B selling environment; experience in consumer electronics is a plus.
- Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.
- Experience contributing to business requirement documents.
- Ability to work independently while proactively seeking guidance when needed.
- Collaborative and adaptable working style with a willingness to learn..
- Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.
- Background or interest in AI solutions.
Education & Experience
- BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.
