Regional Process Analyst, B2B Business

  •  Job Reference: 159185
  •  Industry: Information and Communications Technology
  •  Bonus Package: R22106767
  •  Salary Description: 02C3423

Job Responsibilities

  • Build a solid understanding of B2B processes across SMBs, large corporations, and educational institutions.
  • Document current and future state processes, capturing regional nuances with precision.
  • Participate in stakeholder workshops, gathering and recording business requirements.
  • Produce analytical deliverables — including process maps, gap analyses, and requirement
  • documents to support program activities.
  • Assist with data readiness for system rollout, including preparation and validation of migration data.
  • Execute user acceptance testing (UAT), track issues, and drive resolution to ensure systemreadiness for local requirements.
  • Support change management and training activities, including preparing training materials and reference content for future state processes.
  • Keep your manager informed on progress, escalating blockers and risks.


Skills required

  •  Exposure to a B2B selling environment; experience in consumer electronics is a plus.
  • Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.
  • Experience contributing to business requirement documents.
  • Ability to work independently while proactively seeking guidance when needed.
  • Collaborative and adaptable working style with a willingness to learn..
  • Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.
  • Background or interest in AI solutions.

Education & Experience

  • BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.