PMO Resource Manager (Technology) l 12-month contract

Responsibilities

• Manage end-to-end resource planning, capacity management, and workforce forecasting across programme workstreams.
• Coordinate resource demand submissions, backfills, onboarding, offboarding, and staffing activities.
• Facilitate resource governance processes and ensure compliance with approved staffing and demand management procedures.
• Partner with delivery leads to identify upcoming workforce requirements, resource risks, dependencies, and capacity gaps.
• Maintain workforce trackers, demand pipelines, resource plans, staffing dashboards, and project reporting artefacts.
• Support financial analysis, resource forecasting, and workforce reporting to enable informed resource planning and decision-making.
• Prepare programme reports, metrics, presentations, and executive materials for leadership meetings and governance forums.
• Coordinate and manage programme meetings, including leadership forums, governance reviews, team lead meetings, and working group sessions.
• Drive meeting governance activities, including agenda preparation, decision logging, action tracking, meeting minutes, and follow-up coordination.
• Monitor delivery progress across workstreams and support the tracking of key milestones, risks, issues, dependencies, and action plans.
• Collaborate with delivery managers and workstream leads to ensure timely follow-up and closure of project deliverables and commitments.
• Serve as the primary coordination point between project teams, HR, recruitment, resource management teams, and delivery stakeholders for approved staffing requirements.
• Identify and implement opportunities to enhance resource management processes, reporting capabilities, governance practices, and workforce visibility.

Requirements:

• 4–5 years of experience in PMO, workforce planning, resource management, programme operations, project coordination, or related functions.
• Experience supporting large-scale technology, healthcare, digital, or transformation programmes.
• Excellent communication, stakeholder management, and coordination skills, with the ability to work effectively across delivery teams and support functions.
• Experience in meeting governance, action tracking, project reporting, and executive communications.
• Proficiency in Microsoft Excel and PowerPoint, with the ability to analyse data and develop insightful reports and presentations.
• Knowledge of resource planning, capacity management, demand tracking, workforce reporting, and project governance practices.
• Well-developed analytical and problem-solving capabilities, with the ability to identify trends, risks, and workforce planning opportunities.
• Experience with Power BI, SharePoint, Power Automate, Microsoft Project, Jira, or similar reporting and collaboration tools.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.