Project Service Coordinator

Job responsibilities:

• Plan, coordinate, and track repair projects in the APAC region such as China, Japan, Korea, etc.
• Dispatch system technicians on service work orders received from various sources
• Make access change transactions in conjunction with facilities moves
• Support and coordinate moves, adds, and changes work e.g., access/cctv systems
• Prepare and track security escorts
• Document completed projects and service requests in the ticketing system
• Submit facilities work tickets and track their completion
• Monitor and respond to the service group’s email box and support access level changes
• Perform system audits 
• Review and approve system programming sheets to meet standards

Requirements:

• Bachelor Degree in Information Technology or equivalent with at least 3 years of relevant working experience
• Able to read a building floor plan accurately to locate room numbers and device identifiers
• Able to communicate and coordinate work throughout APAC countries across different time zones
• Able to work in a team as well as independently
• Attention to detail and problem solver
• Experience working with multiple vendors, contributors and managers
• Good advanced organization and prioritization skills to work on multiple tasks accurately and completely
• Excellent spoken and written communications skills