District Manager

  •  Job reference: 160586
  •  Industry: Information and Communications Technology
  •  brand-id: R1656741
  •  Brand Name: 02C3423

Responsibilities

  • Conduct on-site visits to merchants in assigned districts (e.g. Changi Airport, Orchard, MBS, Bugis, Sentosa) to verify QR code display, signage, and terminal functionality.
  • Support post-sales merchant activation and ensure proper usage of Alipay+ cross-border payment solutions.
  • Perform wallet and QR display audits; troubleshoot on-site issues and escalate technical problems when necessary.
  • Engage with merchants to collect feedback, usage data, and identify interest from nearby businesses.
  • Assist in light business development by identifying and reporting potential new merchant leads.
  • Coordinate with internal teams to ensure smooth merchant onboarding and issue resolution.
  • Maintain accurate records of field visits, merchant status, and follow-up actions.

Requirements

  • 1–3 years of experience in field operations, merchant support, or retail tech enablement.
  • Familiarity with QR payment systems, POS terminals, or fintech products is a plus.
  • Good interpersonal and communication skills; able to engage with merchants from diverse backgrounds.
  • Comfortable with outdoor/roaming work; able to travel across assigned districts.