Business Analyst / Delivery Lead (Product) l Contract

Responsibilities:

• Drive end-to-end project execution, ensuring timely delivery of high-quality features and functionality.
• Set priorities, evaluate deliverables, manage risks, and ensure alignment with business objectives.
• Collaborate closely with regional and country business, product, technology, and operations teams to ensure seamless project execution.
• Develop Business Requirements Documents (BRDs), user stories, customer journeys, and process flows.
• Work with design and product teams to conceptualize customer journeys and screen designs.
• Review Functional Specifications / Narratives with technology teams to ensure alignment with business requirements.
• Lead testing activities including defining UAT strategies, creating test plans, and ensuring full test coverage.
• Supervise a team of test engineers and ensure end-to-end execution of test cases within UAT timelines.
• Ensure both manual and automated testing cycles are properly executed and documented.
• Use tools such as JIRA, JBehave, and test automation frameworks to support agile delivery.
• Maintain comprehensive documentation including test strategy, traceability matrix, and defect tracking.
• Engage and collaborate with business, operations, and technology stakeholders to identify enhancements and drive improvement.
• Ensure smooth operational roll-out of Consumer and Wealth Banking services across digital platforms.
• Provide post-implementation support including user training, production issue investigation, escalation, and timely resolution.

Requirement:

• Degree in Business, Finance, Information Systems, Engineering, or a related field.
• Experience in digital banking, wealth management, project delivery, or technology transformation.
• Proficiency in Agile delivery tools such as JIRA and Confluence.
• Good to have familiarity with JBehave or automation frameworks.
• Ability to manage cross-functional stakeholders across business, operations, and technology.
• Ability to lead testing cycles, design UAT strategies, and manage end-to-end test execution.