Senior/ Retail Advisor

  •  reference-number: 159117
  •  industry: Retail Services

Job Responsibilities

  • Deliver outstanding customer service by assisting shoppers with product enquiries and recommendations
  • Drive sales by promoting products and upselling products
  • Maintain product knowledge including features, pricing, and current promotions
  • Ensure shelves and displays are well-stocked, neatly arranged, and visually appealing
  • Perform cashiering duties including handling payments and POS transactions
  • Support stock replenishment, stocktaking, and inventory control activities
  • Demonstrate products where required to enhance customer experience
  • Build positive customer relationships to encourage repeat purchases
  • Handle customer feedback, returns, and exchanges professionally
  • Maintain cleanliness and proper housekeeping of the retail area
  • Assist in promotional events, festive displays, and visual merchandising setups

Requirements

  • Passion for retail and customer service
  • Friendly, approachable, and sales-driven personality
  • Able to work in a fast-paced environment
  • Willing to work retail hours, including weekends and public holidays