Admin Executive

Location Singapore
Salary $2,000 - $2,800
EA License No. 02C3423


  • Attend to customers (walk-ins, scheduled appointments, phone enquiries, online enquiries) promptly

  • Work closely with Workshop Service Advisor and Workshop Manager to provide accurate and timely information on company's products and services

  • Use customer service skills to optimise customer satisfaction

  • Maximise opportunities to deepen customer relationship for upselling and cross-selling of company's products and services

  • Send service reminders to customers

  • Perform administrative work such as raising job cards, data entry for suppliers' invoices, and generating invoices for billing

  • Provide customers' feedback to respective business teams to improve customers' experience

  • Check and direct Facebook messages to respective department personnel

  • Onboard vehicles for extended warranty packages and mail out warranty booklets

  • Prepare monthly workshop reports

  • Month-end closing for spare parts

  • Accident claims processing and coordination

  • Assist with stock take


The ideal candidate should:

  • Possess minimum GCE ‘O’ Levels qualification or equivalent

  • Be proficient in Microsoft Office

  • Possess good initiative, strong interpersonal skills and passion for excellent customer service

  • Be a strong team player