• Responsible for staff performance and career development of warehouse staff.
• Ensure responsible team leads conduct training and personally preform the final check for staff comprehension.
• Taking the lead in the investigation of service failures or damages to customers.
• Manage vendors to ensure they keep high standards. Address failures promptly, maintain service failure log, and lead monthly business reviews.
• Be well versed in warehouse best practices such as safety, security, dangerous goods handling, good distribution practices, record keeping, system updates/integration, continuous improvement, and process flow/value stream mapping.
• Take responsibility for cost analysis in the warehouse.
• Develop data analytics to monitor and predict load for manpower allocation and prevent missed SLA.
• Take steps to improve operational excellence and productivity.
• Drive collaboration within the respective departments within Airfreight division in improving service and performance for key customers.

• At least a Diploma holder with 6 years of relevant experience or a Degree holder in Business or Systems Engineering with 2 years of relevant experience.
• Complete knowledge of Warehouse Operations and Procedures.
• Knowledge in using dashboards will be good.

Interested Applicants Please send your updated resume to nicole.tay@manpower.com.sg
Tay Tong Fang Nicole (R1546889)
Manpower Staffing Services (S) Pte Ltd
EA Licence No. 02C3423

Tay Tong Fang Nicole License No. 02C3423 Personnel Registration No. R1546889

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