Application Support | Bank | Contract Up to $8k

Location Singapore
Discipline Banking & Finance
Job Reference BBBH112140_1669105018
Salary Negotiable
Consultant Name Charmane Castillo Lalog
Consultant Email charmane.lalog@manpower.com.sg
Consultant Contact No. 6232 8801
EA License No. 02C3423
Consultant Registration No. R1767650


Responsibilities:

  • Provide 7 x 24 operational support for all production practices including weekends and holidays for API Platform systems and other Integration systems
  • Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.
  • Possesses understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.
  • Possesses good domain knowledge of payments
  • Work on formal and informal Post Event Problem Reviews (PEPRs), coordinates delivery dates, define action items, and pursue issues to closure for problems that occurred for all Severity Level 1 - 3 client impacting incidents.
  • Ensures that all stakeholders are sufficiently involved in the Problem Management process.
  • Contributes metrics based reporting on the production and/or pre-production environment. Keep current with emerging technologies and lead implementation efforts as applicable.
  • Participate in knowledge transfer to ensure better grasp of the product and domain.
  • Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.


Requirements:

  • Degree in Information Technology or any related field
  • Overall experience of at least 5 years in IT with 2 years in banking payment domain
  • Technical knowledge of RHEL, JBOSS, MariaDB, Active MQ, SQL, Shell scripting
  • Worked supporting real time online payment systems. Has experience in supporting payment systems like G3/FAST, will be a plus
  • Able to provide 24x7 operational support including Weekends and public holidays
  • Ready to work in night shift
  • Self-starter with excellent crisis management skills.
  • Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
  • Some development skills as occasional scripting skills will be put to use.


Interested Applicants, please email your resume to charmane.lalog@manpower.com.sg (R1767650), stating the position as the subject title in the email.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Charmane Castillo Lalog License No.: 02C3423 Personnel Registration No.: R1767650

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy