As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 65 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.

You will assist in managing daily operational risk (including its identification, assessment, mitigation and control), loss identification and reporting to safeguard the Bank from potential loss.

• Perform and monitor all operational processing including checking of daily exception reports and ensure that all transactions are processed and completed and properly authorized within set limits and value conditions
• Ensure service level agreements with business are consistently met and customer service levels are of a continuously high standard in compliance to Group procedures
• Assist in collating data and providing management information, statistics and reports
• Ensure accurate and timely submission of MIS reports
• Conduct investigations/gather information so that timely responses to customers' requests and instructions are addressed and reported to relevant parties
• Adhere to operational guidelines and compliance requirements and ensure all operational activities are in strict compliance with audit and statutory guidelines

Skills/Attributes:

• Diploma or Degree in Business/Finance or related discipline, with at least 1-2 years of relevant experience in Wealth and Banking operations
• Meticulous with a keen eye for detail
• An effective team player with excellent interpersonal and communication skills, adaptability and professionalism
• Able to cope with fast pace environment, pressure and tight deadlines
• Able to work independently and manage projects related to Wealth operations
• Proficient in MS Office

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.