Business Process Specialist | 12-Months Contract

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH103391_1627965004
Salary S$3500 - S$4000 per month
Consultant Name Bernice Mae Nocum Rallonza
Consultant Email bernice.rallonza@manpower.com.sg
Consultant Contact No. 65515576
EA License No. 02C3423
Consultant Registration No. R1442141


Job Scope:
This role will be part of the SEA Technology business operations team. It requires a process oriented, analytical individual who can work with SEA MDs and Enterprise stakeholders (HR, Finance, Recruitment, Scheduler, Marketing) to run the Operations functions for Technology across 4 countries in SEA (Singapore, Malaysia, Thailand and Indonesia). Examples of responsibilities include:

  • Obtain and review/analyse operational metrics with leadership team
  • Support leadership planning and drive action items to closure. Escalate items for management attention and track resolution status
  • Organise people engagement activities (e.g. townhalls, webcast, team satisfaction surveys)
  • Develop management summaries e.g. Profile/ Skills requirement: PMO - project management skill


Job Qualifications:

  • Bachelor's Degree holder in Business Administration or equivalent
  • 2+ years of experience in business operations support would be advantageous
  • Able to work across and juggle between multiple tight deadlines
  • Excellent oral and written communications skills and presentation skills
  • Good analytical skills and able to filter and highlight areas of concern for management attention
  • Good leadership skills and confidence
  • Good stakeholder management skills - working with senior leaders
  • Good organizational, multi-tasking and time-management skills
  • Meticulous attention to detail
  • Thrive on working in intense, deliverable-driven and deadline-driven environment.

Bernice Mae Nocum Rallonza EA License No. 02C3423 Personnel Registration No. R1442141

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