Call Centre Agent - Customer Service / Tai Seng / $2800

Location Singapore, Singapore
Discipline Call Centre & Customer Service
Job Reference Claudia_1557718469
Salary S$2000 - S$2800 per month
Consultant Name Claudia Kueh Kee Jinq
Consultant Email claudia.kueh@manpower.com.sg
Consultant Contact No. 62328816
EA License No. 02C3423
Consultant Registration No. R1880247

Job description:

  • Attend to customer's enquiries through incoming calls, emails, and faxes with excellent customer service
  • Prepare quotations and related documents to customers
  • Arrange technician for customer visit according to customers' requests
  • Resolve customer's complaint/feedback through speedy and excellent service recovery
  • Any other duties as assigned by superior

Requirements:

  • At least a 'O' level or Nitec is required for this position
  • Minimum 2 years of experience in related field
  • Previous experience in customer service is an advantage

Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247