Job description:
- Attend to customer's enquiries through incoming calls, emails, and faxes with excellent customer service
- Prepare quotations and related documents to customers
- Arrange technician for customer visit according to customers' requests
- Resolve customer's complaint/feedback through speedy and excellent service recovery
- Any other duties as assigned by superior
Requirements:
- At least a 'O' level or Nitec is required for this position
- Minimum 2 years of experience in related field
- Previous experience in customer service is an advantage
Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247