Responsibilities

• Calculate and analyze claims received and review and counter in the most intelligent manner based on CP and based on standard industry guidelines.
• Liaise and negotiate with Broker, Ship owners for claims, maintain a pro-active approach and endeavor to maximize the savings by countering intelligently
• Effectively manage open demurrage claims in the Claim Management System (CMS) and keep track of growing volumes, be sensitive to any potential snowballing of aging claims and pro-actively work with appropriate business unit representatives to keep track and settle the claims.
• Keep track of all emails and chasers from Owners and attend to them promptly to prevent any escalation.
• Identify exposures to the company and report to Trader & shipping team lead on pending claims that may have adverse impacts on the company
• Compile and report monthly Shipping demurrage report.
• Handle all ad-hoc demurrage inquiries & reports from HQ and/or reporting requirements.
• Maintain smooth relationship with counterparts to maintain company image in the market and facilitate smoother negotiations and claims arrangements.
• Coordinate with Shipping operations & charterers closely and maintain healthy inter & intra-departmental working relationship, work in close co-operation with other trading demurrage team colleagues and cover each other's work scope when on leave.

Requirements

• Minimum 5 years of shipping claims experience with relevant experience in handling Shipping charter party claims preferably with a ship owner or trading house.
• Minimum Diploma/ degree in relevant discipline
• Possess good written and verbal skills
• Possess knowledge of shipping charterparty clauses, particularly relating to demurrage and laytime.

See Peng Kiong, Alvin License No.: 02C3423 Personnel Registration No.: R22104903

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