Customer Service Officer (Non-Voice) - 6 months Contract

Location Singapore
Discipline Banking & Finance
Job Reference 6_1552637712
Salary S$2500 - S$2800 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374
Job Scope:

* Provide high quality customer contact by identifying additional needs to both existing and new customers, ensuring brand values are upheld
* Take ownership and initiative to complete necessary research to resolve the contact or direct the customer to the appropriate department
* Responsible for achieving individual key performance indicators
* Ensure all activities, transactions and sales adhere to regulatory standards
* Meet all service standards and assigned targets at the individual and team levels
* Ensure that company's brand values are upheld in all interactions
Job Requirements:
* At least 1-2 years of customer service/call centre experience
* Good communication and problem-solving skills
* Ability to work independently
We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at 6232 8811 (EA License: 02C3423)
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012

Jireli Gem Mejia Cabria EA License No. 02C3423 Personnel Registration No. R1434374