- Ensure prompt response to customers' enquiries.
- Responsible for liaising with customers on shipment planning and execution.
- Liaise and co-ordinate with transporters, carriers and suppliers to ensure timely receiving of cargo for export.
- Responsible for verifying and update of cargo details into System.
- Monitoring and executing of e-commerce shipments with last mile deliveries.
- Issuing invoices to customer and answer their queries pertaining to the charges billed.
- Send pre-alert to customers upon job completion and timely update shipment uplift status.
Requirements:
- 2 years of experience in procedure documentation and customer service.
- Customer-oriented with good interpersonal skills.
Location
- East
- 5 days week -Office hours
Interested Applicants Please SMS/WhatsApp to David @ 83891462 to apply with the following details and send your resume to
David, Chun Yong Lerh EA License No.: 02C3423 Personnel Registration No.: R1769977