• Ensure prompt response to customers' enquiries.
• Responsible for liaising with customers on shipment planning and execution.
• Liaise and co-ordinate with transporters, carriers and suppliers to ensure timely receiving of cargo for export.
• Responsible for verifying and update of cargo details into System.
• Monitoring and executing of e-commerce shipments with last mile deliveries.
• Issuing invoices to customer and answer their queries pertaining to the charges billed.
• Send pre-alert to customers upon job completion and timely update shipment uplift status.
  

Requirements:

• 2 years of experience in procedure documentation and customer service.
• Customer-oriented with good interpersonal skills.

Location

• East
• 5 days week -Office hours

Interested Applicants Please SMS/WhatsApp to David @ 83891462 to apply with the following details and send your resume to

David, Chun Yong Lerh EA License No.: 02C3423 Personnel Registration No.: R1769977