Customer Service Officer - Up to $3000 Logistics -East

Location Singapore, Singapore
Discipline
Job Reference Lerh Chun Yong David_1556099508
Salary Negotiable
Consultant Name David Lerh Chun Yong
Consultant Email david.lerh@manpower.com.sg
Consultant Contact No. 65515308
EA License No. 02C3423
Consultant Registration No. R1769977

  • Ensure prompt response to customers' enquiries.
  • Responsible for liaising with customers on shipment planning and execution.
  • Liaise and co-ordinate with transporters, carriers and suppliers to ensure timely receiving of cargo for export.
  • Responsible for verifying and update of cargo details into System.
  • Monitoring and executing of e-commerce shipments with last mile deliveries.
  • Issuing invoices to customer and answer their queries pertaining to the charges billed.
  • Send pre-alert to customers upon job completion and timely update shipment uplift status.

Requirements:

  • 2 years of experience in procedure documentation and customer service.
  • Customer-oriented with good interpersonal skills.

Location

  • East
  • 5 days week -Office hours

Interested Applicants Please SMS/WhatsApp to David @ 83891462 to apply with the following details and send your resume to

David, Chun Yong Lerh EA License No.: 02C3423 Personnel Registration No.: R1769977