Job Description:
To ensure and secure our client's platform against fraudulent activity is at the core of our team's goals. Our mission is to make our client's platform a safe place to transact online. As a Data Management Analyst, you will assist achieving team goals by ensuring security of our clients' platform and identifying and eliminating fraud. You will have responsibility for achieving your own daily processing targets. You will also be responsible for engaging with the team to promote high performance culture and great place to work.
Job Qualifications:
- With at least 1-year experience in Customer Service with Risk Management knowledge, is a plus
- Excellent Problem Solving and Organization Skills
- Strong work ethic, taking personal accountability for accuracy and high-quality outputs and demonstrating integrity to core team values
- Positive, target delivery focused attitude and experience of a service delivery environment desirable
- Excellent time management skills and able to proactively and independently manage workload and targets
- Excellent interpersonal skills and the ability to express ideas and concepts both orally and in writing, recognizing the audience and communicating appropriately
- Familiar with MS Office (or similar Office applications, Slack, Trello etc.) and able to manage multiple tools/web browsers at one time
- Working Hours: Possibility to be scheduled for weekend/PH duties, compensated with off-in-lieu
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160
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