HR Operations Analyst

Location Singapore
Discipline Human Resources
Job Reference BBBH106365_1634621991
Salary S$3200 - S$3700 per month
Consultant Name Cristina Malabuyoc Malijan
Consultant Email cristina.malijan@manpower.com.sg
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547


Job scopes

  • Handle inbound employee/cross-functional teams' inquiries, identify needs, process necessary transactions in Workday, Salesforce and other systems, and escalate issues
  • Provide reporting on work and escalate issues to Project Managers
  • Process International Exits, Transfers, Onboarding, Leaves and Travel case
  • Identify opportunities for process improvement and compile process information for Training
  • Raise risks and issues to Project Management
  • Gathering data and working with the employees/cross-functional teams to complete HR processing
  • Prepare and deliver updates to management team on a weekly basis
  • Serve as primary contact for processing needs and client inquiries on processing team SLAs
  • Schedule and drive meetings with parties as needed
  • Oversee the development of process documentation, track process changes and drive documentation updates according to team lead directives
  • Create and maintain partnerships with geographically distributed HR
  • Business Partners, Employee Relations specialists, and specialty HR
  • Operations teams (Recruiting, Compensation, Finance, Benefits, Immigration,
  • Payroll, Mobility, HR Information Systems)



Qualifications

  • Bachelor's Degree in HR or similar
  • Minimum 3 years of experience in Business Operations
  • Experience in Workday, Salesforce is desirable
  • Previous HR experience is a plus but not required
  • Excel experience including creating pivot reports, VLOOKUP's, and charts/graphs partnered with analytical and problem-solving experience
  • Process mapping experience a plus

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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