IT Operation Manager | Service Delivery (Java/Angular)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH121835_1674797428
Salary S$8000 - S$11500 per month
Consultant Name Cristina Malabuyoc Malijan
Consultant Email cristina.malijan@manpower.com.sg
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547


Key responsibilities

  • Maintain and support a highly resilient and available suite of applications used in time sensitive business operations involving financial institutions.
  • Take ownership of issues/incidents and follow through with proper RCA and solutions
  • Provide regular updates to the management team on the progress of BAU activities, issues and incidents.
  • To communicate effectively and work efficiently with other support, development and project teams.
  • Ensure system stability via available monitoring and recovery tools/procedures
  • Ensure system and procedural documentations are available and updated.
  • Monitor and close system patching, security vulnerabilities and audit findings.
  • Coordinate system change activities such as regression testing, verifications and change control board.
  • Manage vendors and work as a team to maintain and prioritize outstanding tasks.
  • Lead monthly service delivery management meeting with vendor to review service levels and performance.


Job requirement

  • Bachelor's degree in Computer Science or similar field
  • 5 years of leadership and experience in supporting time sensitive systems
  • Good hands-on experience in problem diagnosis and creative problem-solving skills.
  • Broad knowledge and solid experience in technology operations
  • Knowledge and experience with the following tools
    • Development - Java, Spring Boot, shell script, Angular
    • Database: Oracle, MySQL
    • DevOps: Jenkins, JIRA, Bitbucket, Nexus, SonarQube, etc.
    • Monitoring: Autosys, Grafana, ELK, Splunk, Nimsoft, etc.

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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