Job Scope:
Administrative support
- Support in management of team budget and book keeping - dealing effectively and punctually with any incoming invoices and outgoing bill payments, monitors invoices and expense reports.
- Oversee team expenditure in relation to budget, stay on top of team finances and keep the team accountable on each budget line.
- Prepare and modify contracts.
- Support in managing enquiries and feedback from concierge and customer service, including investigation of feedback related to events and promotions held by the team, fulfilment / replacement of vouchers etc.
Events and Loyalty operations support
- Assist with events organization and management - includes liaising with agencies, vendors, external partners, merchants venue, planning, on-site support and overseeing full event logistics to ensure seamless execution event.
- Assist with creative development and other marketing activities, liaise with vendor/ marketing partner/ internal approving parties for collaboration and approvals.
- Maintain day-to-day operations of the rewards program including set-up, contracts, reviews / approvals, creative executions, enquiries from customer service and payments.
Business analytics and reporting
- Support the team with regular tracking, analysis and reporting of customer acquisition figures, run-rate, projections, channel effectiveness and other business KPIs.
- Provide weekly, monthly and annual reporting to the senior management
Skills required
· Min. Diploma holder
· Proficient and comfortable working on Microsoft PowerPoint and Excel
· Ability to communicate clearly with people from all levels, write well, speak eloquently.
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· Min. Diploma holder
· Proficient and comfortable working on Microsoft PowerPoint and Excel
· Ability to communicate clearly with people from all levels, write well, speak eloquently.
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We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at 6232 8811 (EA License: 02C3423)
Jireli Gem Mejia Cabria EA License No. 02C3423 Personnel Registration No. R1434374