Responsibilities

• Responsible for following up on the store staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling comply with all labour rules and internal requirements.
• Able to support department managers in the development, adaptation and improvement of quality schedules that are within the forecasted hours and have updated co-worker availability and skill levels
• Identify possible improvements in the store planning process through close collaboration with Human Resource and Department Managers in the development, adaptation and improvement of quality schedules.
• Provide staff planning expertise, support and training of end-users in optimising co-workers scheduling.
• Perform continuous monitoring of staff planning KPIs by producing schedule related reports and daily review of real-time scheduling adherence
• Support administrative elements associated with schedule creation and timecard management.

Requirements

• Min 5 years of work experience in similar capacity in a customer-focused service industry.
• Analytical with related experience in staff planning budgeting and forecasting.
• Understands key business drivers; uses this understanding to accomplish own work.
• Process driven, results oriented and comfortable with analyzing large volume of data.
• Well verse in MS Excel and Powerpoint
• Able to commit to shift work, weekends and public holidays

Xavier, Jianwei Wang EA License No. 02C3423 Personnel Registration No. R1433917

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