Highlights:

• Mon - Fri, office hours
• Salary up to $7,000 + Bonus + Other Benefits
• Dhoby Ghaut

Responsibilities:
Business & Sales Management

• Drive the development and implementation of office-based business plans which address country needs and are aligned to company's strategic milestones.
• Set and monitor office level KPIs to support the implementation of the respective business plan
• Improve business performance by identifying and maximising opportunities for leverage across offices of knowledge, skills and infrastructure

Financial Management

• Provide inputs and once budget is set monitor Pipeline and Revenue budgets. With finance team, monitor results and initiate corrective action where required.
• Collaborate with Finance and CM to implement forecasting methodologies and processes to achieve accurate, timely pipeline and revenue forecasts.

Sales Performance

• Identify, develop and implement strategies to achieve sales objectives for the student placement team. Monitor results and initiate corrective action where required.
• Collaborate with fellow Office and Marketing Managers to develop and implement lead generation programs including events, client office visits, web etc, ensure counselling capacity /capability as per targets and ensure consistent sales, service and client management performance standards and benchmarks which are continuously improved.
• Lead and support the office to improve Sales productivity through the implementation of global CRM system adoption, pipeline management , conversion benchmarks. Improve sales skills through training.

Service Standards

• Provide inputs and take necessary actions to the ongoing development and maintenance of service and client management performance standards and benchmarks for the office.

Global Participation

• Drive and guide the office participation in and execution of global, regional and local improvement projects where applicable.

People and Key Relationships

• Develop an excellent Counselling, Sales team to oversee the creation of a dynamic, inclusive workplace, building the culture while recognising and celebrating innovation success and achievement.
• Where required, represent company in forums and events of regional/global significance (AIEC, Going Global etc).

Communications

• Speedily determine when an issue needs to be escalated to the CM for resolution.
• Provide timely feedback and advice to the CM on the management of the team and on issues arising from competitor activities, changing business environments, change in student visa policies.

Compliance

• Work with People Experience team to integrate compliance requirements into RISE and annual objectives.

Requirements:

• Bachelor's Degree in any related field.
• At least 5 years of supervisory role in managing a team in a customer facing multinational company with experience in developing business plans, budgets and skills to monitor, review and report on progress.
• Proven ability to motivate and lead big and diverse team to achieve demonstrable outcomes.
• Practical experience in managing diverse stakeholders (clients & students) - with diverse interests - to their satisfaction, but always keeping to the ultimate goal of the organisation.
• Experience in working with CRM systems would be a plus point.
• Candidate that is able to start immediately or within short notice would be advantageous.

Interested applicants please kindly submit your resume and click Apply Now button.
We regret to inform that successful applicants will be contacted. Thank you.
Ooi Eng Kay Queenie
Personal Reg No: R1871400
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Queenie Ooi Eng Kay License No.: 02C3423 Personnel Registration No.: R1871400

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