VIP Customer Service Concierge

Location Singapore, Singapore
Discipline
Job Reference SU_1556168451
Salary S$2500 - S$2900 per month
Consultant Name Siti Suhara Binte Kames
Consultant Email siti.suhara@manpower.com.sg
Consultant Contact No. 62328809
EA License No. 02C3423
Consultant Registration No. R1548454

We are looking for immediate candidates to join our client in this golden full time opportunity.

The Role:

  • Provides the highest level of hands-on, customised service within committed timelines
  • You will assist customers to coordinate and liaise with suppliers and vendors
  • Communicate with clients over the telephone and through written communication
  • A clear understanding culture and needs of customers ensure proper handling on requests and correct information recorded on CRM database profiling
  • Able to research and source for information & solutions
  • Reviewing customer feedback to continuously improve service
  • Work schedule requires shift work (5 days out of 7 days)

About You:

  • Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships
  • The ability to work autonomously with excellent time management, administration and organisational skills
  • Professional manner with a strong aptitude for following up with clients to resolve issues
  • The ability to develop effective business relationships and work positively within a team environment
  • Prior experience handling booking of travel arrangements, or prior contact centre experience preferred

Interested candidates may send in their resumes to the recruiter, including the following information:

  1. Last drawn and expected salary
  2. Notice Period

Please note that only shortlisted candidates will be notified.

Siti Suhara Binte Kames EA License No. 02C3423 Personnel Registration No. R1548454