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  • Location: Central Business District
    Job Type : Permanent
    Date: Wednesday, 23 August 2017
    Your main responsibilities will include: 1. To play the critical role of ensuring operational effectiveness and efficiency within settlement functions 2. To assist in formulating and implementing work processes and control procedures 3. To act as the administrator for all Transactional Banking arrangements 4. To document key processes and controls within payment and banking functions and to actively look to improve the workflow. 5. To review continued appropriateness of delegation of authority in areas of payment, banking and settlement with the objectives of supporting both financial control and operational flexibility. 6. To assess the impact of product development on payment and banking functions and to work with the Finance Project team to establish an efficient and effective workflow to support the product development and business initiatives. 7. To train and develop the team to establish a strong foundation in supporting the complexity and volume of business. 8. To assess the impact of product development on payment and banking functions and to work with the Finance Project team to establish an efficient and effective workflow to support the product development and business initiatives. 9. To review and implement enhancements in finance process and controls in areas of commission, reconciliation, reinsurance and system interfacing 10. To participate in system implementation and UAT related to commission, banking modules, reconciliation, reinsurance and system interfacing
  • Location: South , North , West , East , Central Business District
    Job Type : Permanent
    Date: Sunday, 20 August 2017
    • To assist the Manager in implementing and developing strategies to the sales force by providing business supervision, business coaching, conducting training sessions, developing and implementing business plans and initiatives. • To ensure growth targets on APE and headcount within the appointed cluster are met. • Conduct strategic planning and business needs analysis with the leaders and wealth planners of the appointed cluster to align financial objectives. • Develop, build and maintain strong relationships with appointed cluster of representatives • Actively engage team leaders in their recruitment activities to facilitate growth. • One point of contact for the appointed cluster with company’s back office units. • Assist the Manager in designing, implementing and monitoring incentive campaigns. • Be accountable for the cluster’s objectives of the campaigns. • Frontline management of appeals and exceptional handling. • Work closely with the Manager to roll out communication plan of events and campaigns to the appointed cluster in a timely manner. • Responsible for growth targets on recruitment • Ensure recruitment and retention strategies of cluster are aligned. • All documentation and practices from cluster to meet compliance and regulatory standards • Work closely with the Manager of Business Development to achieve the mandated KPIs for the department and the company • Business support and the main bridge for the administrative and operational functionalities to all the other relevant back-office departments to ensure a smooth working relationship with the appointed cluster. • Comply with Regulatory and corporate guidelines • Adhere to service standards. • Ensure key risks are identified, measured, monitored and managed effectively.
  • Location: Central Business District
    Job Type : Permanent
    Date: Sunday, 20 August 2017
    Sales & Client Management (Overview) • To implement Distribution strategies for HNW/Universal Life Insurance products to meet/exceed the sales objective of the Bancassurance Channel • To build relationships with bank partners • Explore business opportunities with the franchise, execution of new business propositions & contribute to product & process feedback & development • To ensure things are done ethically & in accordance to regulatory compliance • Training & event management including coaching of bankers & tracking of event activities, pipelines & closures • To understand external needs & internal constraints to negotiate a win-win scenario for both parties Sales KPI • To mirror the sales KPI of branches that are assigned • Increase penetration ratio eg number of sales representatives successfully incepting of UL/SPWL cases/RP • Tracking of sales numbers by branches (submission, incepted & TAT) • Improve inception ratio • Upskilling of all sales representatives eg increase average case size Day to Day Business Activities • Pipeline tracking • Help case management for UL & MSO for special handling (eg waivers and expediting) • Assist with appeals • Assist with inception Branch Engagements & Huddles • Minimally all branches must be visited once biweekly • Ensure adequate coverage and support across all branches" in lieu of fixed sessions and frequencies Conduct Coaching & Trainings For All Sales Representatives including but not limited to • Product refresher & Concept Selling • Objection handling
  • Location: South , North , West , East , Central Business District
    Job Type : Permanent
    Date: Sunday, 20 August 2017
    - Provide sound financial advice with proper fact-finding and review of customers financial goals. - Maintain long-lasting relationships with both existing and potential customers. - Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities. - Increase our customer base by proactively acting on leads from our database and setting up appointments with potential customers. - Ensure sales conversion by capitalising on referrals from Branch Services colleagues. - Attend to enquiries from walk-in customers.
  • Location: South , North , West , East , Central Business District
    Job Type : Permanent
    Date: Sunday, 20 August 2017
    • 5 days’ work week (9am – 6pm) • Basic(Up to $3.5K) + Commissions(Average $1K - $3K) + Completion bonus (1 month) • Training will be provided. • Good career progression. Job Description: • To promote and conduct Telemarketing sales for general insurance products over the phone to new and existing customers. • To upsell/cross-sell the company’s products and services proactively. • To understand customer’s needs and make appropriate product recommendation. • To achieve Key Performance Indicators including sales, quality and operational standards. • To feedback customer’s concerns to Team Manager for improvement
  • Location: Central Business District
    Job Type : Temporary
    Date: Friday, 18 August 2017
    Main Duties 1. Processing (Data Entry) 2. Payment processing via manual entry of Credit Card machine 3. Make follow up calls to insured for incomplete information and declined cards 4. Reconciliation of payment charged to Credit Card Machines
  • Location: East
    Job Type : Permanent
    Date: Tuesday, 15 August 2017
    Maintain knowledge of retention of products and services in order to understand customers’ needs Respond to incoming requests for cancellation of services and convince customer to stay with ACE Proactive OB calls performed to customers who are identified as at risk of cancellation and ensure that every opportunity to retain these customers is investigated Identify opportunities to turn dissatisfied customers into happy customers Document outcome to add knowledge of reasons why customers chose to cancel their policies with us Identifying new business practices that could be introduced or suggest modifications to existing practices that could reduce risk of customer cancellation Demonstrate a driven and focused attitude with willingness to service customer Handle challenging situations or objections to handle complaints and queries effectively under pressure Working cohesively with other Teams/Stakeholders to achieve company and department objectives Reporting regularly to Team Manager on all activities relating to the role
  • Location: South , North , West , East , Central Business District
    Job Type : Permanent
    Date: Sunday, 13 August 2017
    - Provide sound financial advice with proper fact-finding and review of customers financial goals. - Maintain long-lasting relationships with both existing and potential customers. - Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities. - Increase our customer base by proactively acting on leads from our database and setting up appointments with potential customers. - Ensure sales conversion by capitalising on referrals from Branch Services colleagues. - Attend to enquiries from walk-in customers.
  • Location: South , North , West , East , Central Business District
    Job Type : Permanent
    Date: Tuesday, 01 August 2017
    - Provide sound financial advice with proper fact-finding and review of customers financial goals. - Maintain long-lasting relationships with both existing and potential customers. - Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities. - Increase our customer base by proactively acting on leads from our database and setting up appointments with potential customers. - Ensure sales conversion by capitalising on referrals from Branch Services colleagues. - Attend to enquiries from walk-in customers.
  • Location: South , North , West , East , Central Business District
    Job Type : Permanent
    Date: Tuesday, 01 August 2017
    • 5 days’ work week (9am – 6pm) • Basic(Up to $3.5K) + Commissions(Average $1K - $3K) + Completion bonus (1 month) • Training will be provided. • Good career progression. Job Description: • To promote and conduct Telemarketing sales for general insurance products over the phone to new and existing customers. • To upsell/cross-sell the company’s products and services proactively. • To understand customer’s needs and make appropriate product recommendation. • To achieve Key Performance Indicators including sales, quality and operational standards. • To feedback customer’s concerns to Team Manager for improvement
  • Location: Tanjong Pagar
    Job Type : Permanent
    Date: Monday, 31 July 2017
    • Supports the IT Head and the department in all general administrative matters. • Collates IT expenses, invoices and procurement for proper authorization and approval. • Assists with the arrangement of overseas business travel, accommodation and flights. • Assists with personal and business travel claims reimbursement. • Supports the department with monthly and quarterly reports. • Helps to monitor and track all IT expenses and budget. • Takes minutes of meetings and preparation of presentation materials. • Assists in IT documentation and maintenance of proper filing records.
  • Location: Central Business District
    Job Type : Contract
    Date: Tuesday, 27 June 2017
    PURPOSE 1. Reporting to the Singapore Program Lead, the role will be responsible to address all the necessary aspects of change and communications to affected parties, to ensure that the Project is successfully delivered and rolled across the Company. 2. The creation and sustainment of a change management plan across the business to ensure employee readiness, engagement and buy in of the upcoming changes following from the roll out of the Program. 3. Work with stakeholders to identify resistance and performance gaps, and work to develop and implement corrective actions. 4. Collaborate with stakeholders from across the business to ensure relevant, consistent, optimal leadership and learning solutions support to ensure the successful adoption of the change requirements DUTIES Participating in a regional program : - 5. Drawing up communications and change strategies and plans and rolling out across the project team and employees 6. Obtaining assurance for the sponsoring group that the delivery of new capability associated with the Program is compatible with the realization of benefits 7. Identifying, defining and tracking the benefits and outcomes required of the Program as part of the change activities 8. Taking the lead on transition management, ensuring that business as usual is maintained during the transition and the changes are effectively integrated into the business 9. Identifying and working with change champions or other key stakeholders to ensure adequate support for the change activities 10. Change Readiness: Conduct readiness assessments, evaluate results and present findings in a logical and easy to understand manner. 11. Training Management: Provide stakeholders with the required knowledge and toolkits to adopt the changes being brought about by the program deliverables 12. Provide reviews on the adoption of change management strategies over the program lifecycle. 13. Utilization of the change management strategy, process and toolkit 14. Escalation of identified risks and issues to Program Lead.