UX Design Manager (permanent)

Industry

Insurance

Advert ID

SGP/14706

Location

Central Business District

Job Type

Permanent

Hours

Full Time

Salary Range

No. of Openings

1

Recruiter contact details

Name
Mary Grace Perez, Marcojos

Email ID
gracie.marcojos@manpower.com.sg

Phone number
+65 6232 8811

Personnel Reg. Number
R1110449

EA License Number
02C3423

Job Description

UX Design Manager

This role acts as the voice of users in the Company’s digital experiences, primarily responsible for the overall functionality and usability of the Company website to maximise conversion while maintaining a best in class user experience across all devices.

What will you be doing?

• Manage end-to-end online journey from arrival to purchase, including associated integration activities, day to day management, ongoing optimisation and projects
• Devise and implement a conversion rate optimisation strategy across the business
• Monitor web analytics and key business performance metrics against plan, reporting and investigating as required
• Translate website performance and user insights into sitemaps, wireframes and prototypes that lead to intuitive user experiences and the desired commercial results
• Identify design problems, make strategic design and user-experience decisions related to core, and new, functions and features
• Create basic graphic, provide editing and adaptation support for marketing assets
• Act as the technical lead and advisor within the marketing team, liaise with global marketing team when required

And what are we looking for?

• At least 5 years of relevant experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
• Ability to work with varied stakeholders to understand detailed requirements and design complete user experiences that meet user needs and business goals
• A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns
• Expertise in Google Analytics and deriving actionable insight. Working knowledge of Optimizely, SessionCam and Qualaroo are preferable. Basic HTML 5, CSS3, and JavaScript skills are a plus
• Obsession with customers and their interactions with the website, able to strike a balance between consumers’ and business needs
• Meticulous. Superb analytical skills and systematic approach to problem-solving
• Ability to juggle multiple tasks, work and thrive in a fast-paced environment
• Enjoy being hands on and involved in every details of the UX process

And what are we looking for?

• At least 5 years of relevant experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
• Ability to work with varied stakeholders to understand detailed requirements and design complete user experiences that meet user needs and business goals
• A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns
• Expertise in Google Analytics and deriving actionable insight. Working knowledge of Optimizely, SessionCam and Qualaroo are preferable. Basic HTML 5, CSS3, and JavaScript skills are a plus
• Obsession with customers and their interactions with the website, able to strike a balance between consumers’ and business needs
• Meticulous. Superb analytical skills and systematic approach to problem-solving
• Ability to juggle multiple tasks, work and thrive in a fast-paced environment
• Enjoy being hands on and involved in every details of the UX process