Floor Walker

Responsibilities

• Walk the ground in selected hospitals, shadowing users, note challenges faced and to assist them accordingly.
• Provide basic digital literacy training and support to those who are unfamiliar with technology. 
• Advocate for the benefits of using digital services and encourage users to adopt them
• Assist in customers' general enquiries

Qualifications:

• Minimum Diploma in any discipline
• Candidates with no experience are open to apply
• Good communication and customer service skills
• There will be training provided for them to understand the role, what they need to do as well as lead POCs to report their daily jobs