Operations Excellence Manager

Company Overview

Our client is a leading aerospace Maintenance, Repair and Overhaul (MRO) organization specializing in the servicing and refurbishment of complex aviation components. The company is committed to operational excellence, continuous improvement, and Lean manufacturing principles, delivering high-quality solutions to customers worldwide while maintaining the highest standards of safety, quality, and regulatory compliance. 

Job Responsibilities

As an Operations Excellence Manager, you will be responsible for driving operational performance across the value stream, ensuring efficient resource utilization, on-time delivery, quality excellence, and continuous improvement initiatives. 

Key Responsibilities

• Collaborate closely with Value Stream and Distribution Centre leadership teams to achieve delivery, quality, and operational performance targets through Lean methodologies and continuous improvement practices. 
• Coordinate and mobilize resources across multiple teams involved in repair and overhaul operations to ensure seamless workflow execution.
• Champion Lean, Six Sigma, Health, Safety & Environment (HSE), ergonomics, and operational excellence initiatives while ensuring compliance with company policies and standards. 
• Drive performance in areas such as cost management, Overall Equipment Effectiveness (OEE), working capital optimization, and delivery execution. 
• Lead problem-solving initiatives using corrective action systems, 8D methodology, Lean Sigma tools, and root cause analysis to improve quality and prevent recurrence of issues.
• Provide technical and operational leadership to direct reports and workshop personnel, ensuring compliance with quality requirements and industry regulations. 
• Analyze operational challenges, assess risks, and develop effective action plans to support business objectives. 
• Foster a culture of innovation, continuous improvement, and change management across the organization.
• Ensure implementation of HSE prevention programs and promote employee engagement in safety and improvement initiatives. 
• Develop, coach, mentor, and empower team members to build a high-performing and collaborative workforce.
• Balance operational, customer, employee, and financial priorities while maintaining business performance. 
• Build cross-functional relationships, remove operational barriers, and facilitate collaboration across departments.
• Demonstrate hands-on leadership and lead by example to achieve operational goals.
• Develop strategic plans to anticipate future business needs, risks, and opportunities.
• Communicate effectively with stakeholders at all organizational levels and drive alignment on business priorities. 

Job Requirements

Education & Experience

• Bachelor's Degree in Engineering or a related discipline. 
• Minimum 5 years of people management experience within a manufacturing, industrial, engineering, aerospace, or related environment.
• Prior experience in industrial operations, production management, MRO, or similar operational environments will be advantageous. 
• Understanding of MRO operations, customer requirements, and commercial drivers. 
• Proven experience implementing Lean Manufacturing, Lean Six Sigma tools, and continuous improvement initiatives that deliver measurable results. 
• Business acumen with the ability to balance operational performance and financial objectives.
• Experience leading root cause analysis, corrective action programs, and quality improvement projects.