AR Executive (Engineering Ind / SAP / Jurong / Contract

Billing & AR Executive / Jurong / Contract

Summary

Support service operations through timely invoicing, AR follow-ups, and administrative coordination, ensuring compliance with internal processes and accurate financial records.

Responsibilities

• Prepare and issue accurate invoices for service contracts, projects, and ad-hoc jobs
• Ensure completed Work Orders (WO) in ServiceMax are invoiced promptly
• Manage monthly and milestone billing cycles
• Review supporting documents (PO, DO, labour records) prior to invoicing
• Monitor and clear outstanding/backlog invoices
• Track receivables and follow up on overdue invoices
• Resolve invoice discrepancies, rejections, and credit blocks with customers and finance
• Handle recurring monthly invoicing for service contracts and maintenance work
• Verify PO availability and contract values before billing
• Support creation and update of Work Orders in ServiceMax and ensure billing readiness
• Coordinate with Sales, Engineers, and Finance teams on invoicing matters
• Handle customer inquiries related to invoices and billing
• Maintain proper documentation for invoices, contracts, and supporting records
• Support audit and internal reporting requirements
• Ensure compliance with internal processes and ServiceMax workflows

Scope of Role

AR / Monthly / Invoice / CS / Admin / Internal Process / ServiceMax

Requirements

• Minimum 3 years of experience in administration, invoicing, AR, or planning roles
• Experience in coordination, scheduling, or planning activities (any discipline)
• Familiarity with SAP and ServiceMax a plus
• Attention to detail and accuracy
• Good communication and coordination skills

Success Metrics

• Timely invoice issuance (monthly and project-based)
• Reduction of invoice backlog
• Improved AR collection and aging
• Accurate and audit-ready documentation