Project Based Business Analyst

Role Purpose

The Business Analyst is a project-based role within a heavily regulated gaming environment, accountable for the end-to-end success of digital and system solutions, from business problem definition and solution design through testing, implementation, and post-go-live validation. This role serves as the point of functional accountability for assigned initiatives, supporting the delivery of solutions that are aligned with business requirements, regulatory expectations, operational needs, and audit-readiness standards, while advancing digital transformation and customer experience objectives.

Key Accountabilities

• End-to-End Business Analyst Solution Ownership
• Own solution outcomes across the full lifecycle, including business analysis, solution design, delivery support, testing, implementation, and post-go-live validation.
• Maintain end-to-end requirements traceability, ensuring approved requirements are delivered as intended.
• Act as the functional authority for assigned initiatives, providing clarity, decision support, and issue resolution throughout delivery.

Business Analysis & Regulatory Alignment

• Lead structured analysis of business needs, operational processes, and regulatory obligations.
• Translate complex business and compliance requirements into clear, complete, and testable functional and non-functional requirements, supported by high-quality, audit-ready documentation.
• Ensure solutions align with personal data protection, security, auditability, compliance, responsible gambling controls and regulatory reporting requirements.
• Facilitate stakeholder workshops and working sessions, independently or as part of a broader project team, to drive shared understanding and solution agreement.

COTS, Vendor & Tender Governance

• Support the Project Manager in evaluating and selecting COTS solutions, including requirements analysis, solution assessment, and compliance review activities.
• Contribute to tender / RFP preparation, development of evaluation criteria, and vendor assessment activities.
• Act as a key liaison with business users and vendors to ensure solutions meet contractual, regulatory, functional, and non-functional expectations.

Delivery, Testing & Implementation Assurance

• Support Project Managers in scope control, risk mitigation, delivery readiness, and operational readiness.
• Ensure test strategies, test scenarios, and acceptance criteria comprehensively validate business, operational, and regulatory requirements.
• Actively participate in testing activities, including SIT, UAT, and ORT, and manage defect triage and resolution prioritisation.
• Support implementation, operational handover, and post-go-live validation to confirm solution effectiveness and compliance.

Required Qualifications

Experience & Profile

• Minimum 5+ years’ experience as an IT Business Analyst or equivalent.
• Proven experience working in regulated environments (e.g. gaming, financial services, government, or similar).
• Demonstrated involvement across business process analysis, solution selection, vendor engagement, tender processes, testing, and implementation.
• Experience within Casino, Integrated Resorts, Gaming, Hospitality, or E-commerce systems is advantageous.

Core Capabilities

• Good end-to-end ownership mindset with accountability for delivery outcomes.
• Advanced requirements engineering and documentation discipline.
• Solid understanding of SDLC methodologies (Agile, Waterfall, or hybrid).
• Effective stakeholder engagement across business, compliance, IT, and vendors.
• High attention to detail, resilience, and accountability in audit-heavy environments.
• Ability to work independently on assigned projects while collaborating effectively within multidisciplinary teams.