Risk Operations Analyst (Community Health)
Job Reference: 161423
Industry: Information and Communications Technology
- Follow up with standard process to respond to reported risk cases in a timely and accurate manner via internal platforms and support tools;
- Summarize and classify the feedback cases reported, check the response and case solving quality weekly.
- Figure out the shortness or issues of online risk control policy and process while handling cases, work with internal team to improve the policy and process.
- Educate internal and external stakeholders to ensure compliance with our processes
