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Service Desk Engineer
Job Reference: 159174
Industry: Information and Communications Technology- Consultant Registration Number: R22106767
EA License Number: 02C3423
Job description:
- Be the point of contact for servicedesk
- Provide 1st and 2nd level support to troubleshoot IT issues
- Provide assistance & support to IT Projects
- Assist in the daily running of data center and server management
- Assist in procurement, document control, asset tracking & administration.
Requirements:
- 2 - 5 years of IT Technical, end-user support working experience
- Experience in creating user’s account and mailboxes on AD and Exchange
- Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
- Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
- Good knowledge in diagnostic of hardware issues on PCs and notebooks
- Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc
- Able to work independently as well as in a group
- Good organization, communication and interpersonal skills
