Sales Ops & TPM Specialist, S$4.5K, 12-month, CBD

Job Summary:

Drive governance, visibility and effectiveness of trade investments across customers and channels.
Act as the business interface for Trade Promotion Management processes, ensuring smooth execution between commercial teams and external TPM support partners.
Support trade spend planning, budget tracking, accrual governance, compliance and reporting.
Maintain high-quality commercial master data and operational processes that enable efficient execution and decision making. Identify opportunities to improve trade investment productivity, process efficiency and reporting capabilities.

Job Scope:

Trade Promotion Governance & Operations

Ensure trade investments, promotions, rebates and customer funding activities are accurately recorded and governed.
Coordinate TPM workflows between Sales, Customer Marketing, Finance and external support teams.
Monitor budget utilization, trade spend tracking, accrual accuracy and compliance with commercial policies.
Support post-promotion evaluations and trade investment effectiveness reviews.
Drive reporting and KPI tracking to improve promotional efficiency and return on investment.

Sales Operations Excellence

Maintain pricing, customer records, trade terms and commercial operational processes.
Support trade accrual validation, spend reconciliation and customer claims processes.
Drive continuous improvement projects to simplify, standardize and improve commercial operations.

Commercial Master Data Governance

Maintain customer, product, pricing and trade-related master data within SAP and connected systems.
Ensure data accuracy, consistency and compliance through regular audits and governance processes.

Reporting & Analytics

Develop reporting and dashboards for trade spend, promotional effectiveness and sales operations KPIs.
Deliver insights to support commercial decision-making and investment optimization.

Requirements:

Degree in Marketing / Business Administration/ Communications, or a related field
2-4 years of experience in Sales Operations, Trade Marketing, Commercial Excellence, Revenue Growth Management, Trade Promotions or related functions
Experience supporting trade spend administration, pricing, rebates, customer funding or commercial governance processes.
Experience with SAP and TPM processes is advantageous. FMCG, Consumer Healthcare, Nutrition, Pharmaceutical or Consumer Goods industry experience
Analytical and financial acumen.
Advanced Microsoft Excel skills. Power BI or reporting tool experience
Stakeholder engagement and communication skills.
Governance mindset and attention to detail.
Continuous improvement and problem-solving capabilities

Additional Information:

Location