Lobby Host - Up to $3200/month

Assignment duration- 3 months assignment (1 December 2026 to 28 February 2027)
Location- Fraser Tower
Working hours- 8:30am to 5:30pm

Facilities Concierge Operations

• Assist with VIP’s arrival
• Manage the concierge counter not limited to walk in queries, calls etc.
• Manage switchboard calls
• Log all feedback and follow through until case is satisfactorily resolved
• Handle complaints and deploy facilities team support
• Use the Guest Management System to pre-register guests / visitors 
• Book and manage meeting rooms (setup, cleanliness, AV etc.)
• Manage lobby shared mailbox with SLA 4 hours.
• Event coordination (logistics, cleanliness, catering etc.)
• Access Control Management
• Generate concierge reports
• Assist and deploy Butler Services
• Assist Helpdesk as and when needed
• Ad hoc tasks that may be assigned as when needed

Facilities Concierge Reporting

• Responsible for documenting all Facilities user communication (Complains, Feedback. Etc.)
• Responsible for Call Log reports
• Responsible for Meeting Room reports
• Responsible for Event Reports
• Ensure escalated issues are reported to manager immediately 
• Other reports and activities assigned by the manager

Key Result Area/ Competencies

• Ability to work under pressure efficiently 
• Proactive and solution oriented, friendly with assertive and personable nature
• Demonstrate initiative and able to work in a team-based environment with plenty of movement
• Experience in using Microsoft Excel and Word
• Decorous and Diplomatic 

Required Qualifications & Experience

• Experience in the service industry 
• Able to multitask with good time management skills
• Good relationship building skills
• Minimum High School Diploma
• Possesses experience in concierge services, having supported renowned global airlines and leading hospitality brands.

Interested applicants, please whatsapp your updated resume to +65 9755 1695. Shortlisted applicants will be notified.
Mas Yulaini Binte Mazelan (R24125294)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423