Workers say social media ads, smartphone apps, virtual job fairs and employer webchats or skills assessments are key to finding opportunities online Yet despite growing confidence in tech-driven hiring tools, 19% of candidates still select in-person interviews as their number one choice to interact with a new employerTechnology can provide a better experience for today’s job-seekers, provided it is tailored to candidates and combined with an in-person approach, finds new research from ManpowerGroup Solutions, a company part of ManpowerGroup. Global talent shortages have reached a 12-year high, with 45% of employers struggling to fill open positions. In Singapore, 56% of employers are struggling to fill open positions, the highest rate in 10 years. Skilled workers are in the driver's seat and employers need to work hard to find and attract candidates. To understand the experience jobseekers want when applying for new roles, ManpowerGroup surveyed over 750 individuals aged 18-65 in Singapore."We asked what candidates want from their job search and they told us they expect to find a job in the same way they consume other services, with a personalized, yet tech-centered approach,” said Linda Teo, Country Manager of ManpowerGroup Singapore.The top HR technology used by jobseekers in Singapore are social media ads (30%), followed by smartphone app (24%) and texting with a company (15%). 73% of Early HR Tech Adopters have clicked on social media ads in Singapore, versus 30% of average candidates. The high rate of engagement with social media ads implies even passive candidates can be lured to click on targeted job advertisements even when they might not be actively job hunting. “Singapore has one of the highest social media penetration rates globally. With every mobile device being either 3G or 4G enabled, Singapore presents opportunities for employers to use digital platforms to engage and enhance the job search experience for potential candidates, especially young adults who are increasingly using their smartphones to complete transactions,” said Ms Teo.HR technology is popular amongst candidates in the Asia Pacific region as well, especially in Malaysia and India, with candidates in both countries using HR technology above global average levels. Aside from social media ads and smartphone apps, text messaging with companies are popular in India and Malaysia. Surprisingly, job seekers in Japan, known for its tech-savviness, prefer more traditional job search methods."People are searching for jobs on multiple channels. To attract the very best candidates, employers should use algorithms and contextual re-targeting, which means using a candidate’s browsing history and correlating this to career interests. A customized strategy is the only way to go, blending great technology and great personal experiences. This is what creates a stand out candidate experience,” Ms Teo added.The best organizations are using predictive algorithms to serve ads based on a user’s browsing history and articles read. Personalizing ads to fit an individual’s skills and interests leads to greater efficiency and accuracy. The report finds delivering a personalized and tailored message is key: 19% of candidates in Singapore say in-person interviews are their number one choice of interaction with a new employer. When culture and purpose are key priorities for candidates in choosing their next role, the face-to-face meeting is as valuable as ever. Visithttps://www.manpowergroup.com.sg/candidatepreferencesfor detailed information on candidate preferences or to download the report,SiriT®, Find Me a New Job. Why Employers Should Adopt A High-Touch/High-Tech Approach to the Job SearchAbout ManpowerGroup SolutionsManpowerGroup® Solutions provides clients with outsourcing services related to human resources functions, primarily in the areas of large-scale recruiting and workforce-intensive initiatives that are outcome-based, thereby sharing in the risk and reward with our clients. Our solutions offerings include TAPFIN-Managed Service Provider, Strategic Workforce Consulting, Borderless Talent Solutions, Talent Based Outsourcing and Recruitment Process Outsourcing, where we are one of the largest providers of permanent and contingent recruitment in the world. ManpowerGroup Solutions is part of the ManpowerGroup® family of companies, which also includes Manpower®, Experis® and Right Management®. More information at www.manpowergroupsolutions.com.About ManpowerGroupManpowerGroup®, the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done so for 70 years. In 2018, ManpowerGroup was named one of the World's Most Ethical Companies for the ninth year and one of Fortune's Most Admired Companies for the sixteenth year, confirming our position as the most trusted and admired brand in the industry. See how ManpowerGroup is powering the future of work: https://manpowergroup.com.sg
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High-Tech Connections Combined with High-Touch Experiences are the Best Blend for Jobseekers
6 August 2018 -
56% employers in Singapore report difficulty filling positions, highest reported since 2008
2 July 2018 Employers struggle to find workers with the right balance of soft and hard skills 56 percent of employers struggling to fill open positions – the highest reported since 2008 Lack of experience, applicants and higher pay expectations are key reasons employers struggle to fill vacancies Sales representatives are hardest to find in Singapore followed by engineers and drivers 56 percent of Singapore employers report difficulty filling jobs, according to the ManpowerGroup 2018 Talent Shortage Survey of 360 Singapore employers. At a time when there are more jobs than skilled workers, businesses are struggling to fill open positions with sales representatives, engineers and drivers most in demand. Most of the jobs where demand is growing are mid-skilled roles that require post-secondary training, yet not always a full university degree. “While artificial intelligence is fast-expanding what can be automated, technology is redefining rather than replacing in-demand roles,” said Ms Linda Teo, Country Manager of ManpowerGroup Singapore. “Sales representatives as well as engineers, drivers, professionals and technicians are ranked among the top five hardest roles to fill for this year.” Demand for drivers and customer service remains strong fueled by the rise of consumerism – increasing online retail trade, logistics and last-mile delivery. Yet these roles are different to how they looked a decade ago and continue to change, requiring new skills and training. “The increasing prevalence of e-commerce in Singapore has driven up demand for drivers and customer service professionals to address companies’ rapidly growing logistics and last-mile delivery needs,” added Ms Teo. “Companies providing on-demand transportation and delivery services such as Grab and foodpanda further contributed to the demand.” Nearly one-third of Singapore employers say the main reason they cannot fill roles is because candidates lack the necessary experience. Another 27 percent say applicants expect higher pay than offered while 22 percent say it is a lack of applicants. As companies digitalize, automate and transform, finding candidates with the right blend of technical skills and human strengths is more important than ever – yet 13% of employers say applicants lack either the hard skills or human strengths they need. APAC: The Asia Pacific region is suffering the most acutely from talent shortages, with five of the top 10 worst affected markets in the survey: Japan (89%), Taiwan (78%), Hong Kong (76%), Singapore (56%) and India (56%). In Japan, the number of employers reporting difficulty continues to grow, currently standing at 89% - the highest reported globally. With global talent shortage reaching a 12-year high at 45% and record talent shortages around the world, employers have to move beyond hiring talents wholesale. Employers around the globe are tackling talent shortages by upskilling their own workforce, adjusting credential requirements and recruiting from less conventional talent pools, such as mature workers. "Employers cannot find the people they need with the right blend of technical skills and human strengths,” said Ms Teo. “It's time for a new approach to attract, recruit and retain talent. Employers need to buy skills where necessary, borrow from external sources and help people with adjacent skills bridge from one role to another. We need to value potential over performance. Above all, we need to be builders of talent, rather than consumers of work to create a workforce with the skills companies and individuals need to thrive today and tomorrow." ManpowerGroup calls for new solutions to the growing talent problem: Build, Buy, Borrow, Bridge. BUILD. Invest in learning and development to grow the talent pipeline and upskill the existing and potential workforce. BUY. In a tight labor market, go to the external market to find the best talent that cannot be build in-house in the timeframe required to fill immediate openings. BORROW. Cultivate communities of talent inside and outside the organization including part-time, freelance, contract and temporary workers to complement existing workforce. BRIDGE. Help people move on and move up to new roles inside or outside the organization. For more details on the talent shortages around the world, including an interactive data explorer tool, visit www.manpowergroup.com.sg/talent-shortage-2018.About ManpowerGroup SingaporeEstablished in 1996 in Singapore, ManpowerGroup works with a range of manufacturing, resources, mining, transport and logistics, government, blue chip investment and retail banks, IT vendors and outsourcers, telecoms service providers and infrastructure, utilities and engineering services companies. In Singapore, the ManpowerGroup suite of solutions is offered through ManpowerGroup® Solutions, Manpower®, Experis®, and Right Management®. More information on ManpowerGroup Singapore is available at: www.manpowergroup.com.sgAbout ManpowerGroupManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done so for over 70 years. In 2019, ManpowerGroup was named one of the World's Most Ethical Companies for the tenth year and one of Fortune's Most Admired Companies for the seventeenth year, confirming our position as the most trusted and admired brand in the industry. See how ManpowerGroup is powering the future of work: www.manpowergroup.com
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ManpowerGroup Named World's Most Admired Company by Fortune Magazine for Seventeenth Year
24 January 2018 ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, has been named one of Fortune Magazine's 2019World's Most Admired Companies for the 17thtime, receiving top scores for Social Responsibility and Global Competitiveness."We're pleased to be recognized as a leader in our industry and one of the world's Most Admired Companies by Fortune," saidJonas Prising, ManpowerGroup Chairman & CEO. "This recognition of our global expertise and commitment to doing well by doing good is particularly meaningful as we know it's important to our people and our clients. We know fromour researchtoo that purpose matters to all, from boomers to millennials. This accolade is testament to our people who are delivering on our commitment to connecting millions of people to meaningful work, upskilling them and developing inclusive work environments every day."Fortune'sWorld's Most Admired Companiesserves as the annual report card on corporate reputation. Rankings are based on a wide-reaching survey of executives, directors and financial analysts who rate companies in their own industry based on nine key attributes, from long-term investment to people management.The full list of Most Admired Companies isavailable online and will be featured in the February issue of Fortune magazine.To see more on how workers want to work, see ManpowerGroup reportGig Responsibly: the Rise of NextGen WorkTo see ManpowerGroup's Sustainability Plan, visithttps://doingwellbydoinggood.manpowergroup.com/To learn more about ManpowerGroup, visitwww.manpowergroup.comAbout ManpowerGroup SingaporeEstablished in 1996 in Singapore, ManpowerGroup works with a range of manufacturing, resources, mining, transport and logistics, government, blue chip investment and retail banks, IT vendors and outsourcers, telecoms service providers and infrastructure, utilities and engineering services companies. In Singapore, the ManpowerGroup suite of solutions is offered through ManpowerGroup® Solutions, Manpower®, Experis®, and Right Management®. More information on ManpowerGroup Singapore is available at: www.manpowergroup.com.sgAbout ManpowerGroupManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done so for over 70 years. In 2019, ManpowerGroup was named one of the World's Most Ethical Companies for the tenth year and one of Fortune's Most Admired Companies for the seventeenth year, confirming our position as the most trusted and admired brand in the industry. See how ManpowerGroup is powering the future of work: www.manpowergroup.com