Operational Excellence Analyst

You will partner with Sales team and leverage business analytics to drive operational effectiveness in sales processes, incentive policy-making, and revenue planning.

Job Responsibilities:
Sales Incentive

• Manage end-to-end sales incentives process from calculation to payout
• Collaborate with cross-functional teams to improve accuracy and efficiency via process or system enhancement

CRM Optimization and Process Development

• Partner with Sales teams and CRM teams to develop optimized CRM-related business processes
• Stay updated with new CRM products and feature launches and ensure Sales teams are aligned
• Lead process standardisation projects independently across regions, providing guidelines and training for the Sales team

Business Analytics and Reporting

• Conduct in-depth analytical review of business operations and provide data-driven recommendations
• Prepare management reporting via dashboard visualization that delivers actionable insights to leadership
• Coordinate with Sales and cross-functional teams with a client-focused and continuous improvement mindset

Requirements:

• Bachelor's Degree in Accounting, Finance, Business Administration, Analytics or related fields
• At least 3 years of experience in a fast-paced company with knowledge in Media Operations, Digital Advertising, Revenue Strategy/Operations, Audit, or related fields
• Comfortable dealing with people and the processing of business operations
• Proficiency with MS Office Suite, MS Excel and Power Point
• Proficiency in BI system knowledge such as Power BI, Tableau, Qlik Sense is a plus
• Highly analytical and attention to details
• Highly self-motivated, independent and proactive