Job Responsibilities

• Play the lead point of contact between customers and internal stakeholders
• Build and maintain long-lasting multi-tier customer relationships.
• Responsible for the development and achievement of sales for various products/services.
• Grow and develop both existing and new customers.
• Prepare quotation and tender submissions, as well as any contractual documents.
• Ensure the timely and successful delivery of services according to customer needs and objectives.
• Forecast and track key account metrics (e.g. weekly/monthly sales results and annual forecasts).
• Prepare reports on account status.
• Actively observe market trends and analyse business to generate new opportunities.
• Brainstorm, develop and execute new product/service go-to-market strategies.
• Assist with challenging customer requests or issue escalations as needed.

Job Requirements

• Degree in Business or related fields.
• Minimum of 2 years of relevant working experience in Business Development/Account Management.
• Ability to communicate, present and influence key stakeholders at all levels of an organization, including middle and senior executives.
• Proficient in MS Office (particularly MS Excel and PowerPoint).
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details.
• Meticulous and process-oriented.
• Possess excellent spoken and written communication skills.

Andy, Wee Ben Ann License No.: 02C3423 Personnel Registration No.: R1552080

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