Account Servicing Officer (6 Months Contract | Banking )

Location Singapore
Discipline Banking & Finance
Job Reference BBBH138353_1718767147
Salary S$3500 - S$4500 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email [email protected]
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374

Principal Responsibilities

  • Review account opening documents & perform account opening for various clients from different organizational types and locations.
  • Ensure customer records are properly created and updated.
  • Ensure all requests are processed within the agreed service-level agreement (SLA) and as per procedures specified in Standard Operational Procedure
  • Comply with external and internal compliance and regulatory requirements, including Bank's approaches as well as customer acceptance requirements.
  • Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor.
  • Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor immediately.
  • Attending to email & phone enquiries from BUs and operation teams.
  • Handle internal customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units / parties within benchmark.
  • Participate in process improvement events.
  • Participate in Digital Platform initiatives and support enhancements or change of system.
  • Provide support in ad-hoc project and assist to conduct testing on various systems enhancements.
  • Accept any Ad-hoc duties when assigned.


  • Diploma or Degree in Finance, Accounting, or a related field.
  • At least 2 years of experience in account opening in a banking environment.
  • Has keen attention to detail and ability to manage time effectively to meet service-level agreements.
  • Excellent verbal and written communication skills.
  • Ability to work independently, as well as in a team environment.
  • Proficient in MS Office Suite.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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