Responsibilities

• Contact delinquent customers for payment and containing flow of delinquent accounts.
• Provide customers with sufficient information and the appropriate methods to make payment.
• Review customers' profiles and introduce the most effective collection actions.
• Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure.
• Escalate irregular cases promptly to team leader for advice and direction.
  
  Requirements
• Minimum diploma holder in any related discipline with 1 year of relevant experience.
• Knowledge / experience in customer service, telemarketing and call centre.
• Good communication skills.
• Emotionally resilient with good negotiation skills.
• Good analytical and decision-making skills.
• A team player with good interpersonal skills.
• Proficient in Microsoft Office applications.
  Interested candidates may send their resume and cover letter directly to Hibah.Bakhtavar@manpower.com.sg ,stating the position as the subject title in the email.
  Hibah Bakhtavar |EA License No. 023423 | Personnel Registration No. R21103109

Hibah Bakhtavar EA License No.: 02C3423 Personnel Registration No.: R21103109

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