AI CX Designer (Chatbots/Voicebots)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH102873_1629690893
Salary S$3000 - S$5000 per month
Consultant Name Wee Ben Ann, Andy
Consultant Email andy.wee@manpower.com.sg
Consultant Contact No. 62328831
EA License No. 02C3423
Consultant Registration No. R1552080


Job Description

  • Communicate directly with clients to enhance their end user's experience using innovative AI Talkbot technologies
  • Design and implement AI Talkbot conversation on assigned platform.
  • Customize the talkbot responses, manage and validate the corpus, configure the rules and logic, test and verify the final experience.
  • Complete requirement analysis, manage efficient project timeline, and handle client's expectation


Job Requirements

  • Diploma/Degree in Information Technology/Computer Engineering/Computer Science or related fields.
  • Minimum of 1-2 years of relevant working experience in software testing, IT system deployment and knowledge in NLP/NLU, flow chart, state transition diagram.
  • Prior experience working in Conversation Design or UX Design will be highly advantageous.
  • Prior experience working in start-ups will be highly advantageous.
  • Able to translate technical terminology and concepts to terms that can be understood by technical and non-technical management and staff.
  • Able to work in a fast-paced start-up environment and possess a keen learning attitude.

Andy, Wee Ben Ann License No.: 02C3423 Personnel Registration No.: R1552080

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