Application Programmer | Bank | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH138028_1715065378
Salary S$8000 - S$10000 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

The candidate will join the team in charge of running application for Capital Market from Front-Office (Murex, Apex, Orchestrade), Back-Office (Summit, Calypso) and Market data referential (Asset Control), and Market Risk applications (in-house application on big data technologies).

Job Responsibilities

  • Application Monitoring
    • Define and implement in coordination with the build team the needed application monitoring.
    • Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure, and production teams.
    • Support overnight batches which take place during the Singapore morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
    • Process and issue daily, weekly, and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
    • Maintain programmable code outlined in technical instructions and specifications for software applications.
  • Incidents and Requests Management
    • Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator)
    • Analyze and manage incidents/problems/requests coming.
  • Problem Management and Continuous Improvement
    • Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
    • Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long-term solution.
    • Provide non-functional requirement to the build team to implement monitoring as code whenever available.
  • The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity, and global improvement of the quality of service.

Job Qualifications

  • Degree in Computer Science, Information Technology, Programming & Systems Analysis Science (Computer Studies)
  • With at least 8+ years' experience in support activity.
  • Candidates should have ITIL knowledge.
  • Experience in Software development or Devops team.
  • Should be able to do SLA & KPI management, client communication & interaction, predictive analysis, consulting, escalation management, risk analysis and project execution.
  • Knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
  • Knowledge of monitoring solution (E.g., ITRS Geneos)
  • At least 3-year experience with Jenkins, GIT (GitLab), with at least 1-year experience in Ansible
  • With Shell scripting or Perl Scripting is a plus
  • Background in Unix Batch creation
  • Good to have experience in Docker/Kurbernetes, Liquibase or equivalent.
  • Understanding and knowledge in general banking and finance.
  • Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD)
  • Exposure to Capital Market FO/BO system (E.g., Summit, Kondor+, Murex)
  • Proficient in software development life cycle
  • May be required to work on different time zones, i.e., 2pm - 11pm, 4pm - 1am, 3pm - 12am or 5pm - 2am; in accordance with the planned time schedule, as required.
  • May be required for on-call support during non-business hours and/or on weekends.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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