Application Support Analyst

Location Singapore, Singapore
Discipline IT
Job Reference AppSupport_1561117382
Salary S$4000 - S$6000 per month
Consultant Name Bernice Mae Nocum Rallonza
Consultant Email bernice.rallonza@manpower.com.sg
Consultant Contact No. 65515576
EA License No. 02C3423
Consultant Registration No. R1442141

Job Scope:

To provide the first line of support to other developers who are developing applications using our NewsPage Mobile Framework.

Responsibilities:

As an Application Support Analyst, you will be responsible for:

  • To manage issues raised by L1 support
    • To get a good understanding of issue
    • To provide resolution to issues
    • To coordinate with L3 for bugs resolution
  • To perform QA on bug fixes and new features. To write simple applications for testing purposes.
  • To document installation procedures and common support issues.

Requirements:

  • Must be hands on with strong interest and familiarity on broad spectrum of technologies like Windows OS, network, application servers, SQL databases and mobile OS.
  • Have at least 2-3 years of application/technical support experience
  • Candidates with less than 2 years of experience can also be considered as long as they have good working knowledge of database management, different operating systems, different programming languages and basic network configuration may apply.
  • Ability to code in JavaScript and C# is a plus.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

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Bernice Mae Nocum Rallonza EA License No. 02C3423 Personnel Registration No. R1442141