Application Support Engineer | 12-Months Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH112972_1650338781
Salary Negotiable
Consultant Name Bernice Mae Nocum Rallonza
Consultant Email
Consultant Contact No. 65515576
EA License No. 02C3423
Consultant Registration No. R1442141

Job Scope:

  • Provide troubleshooting and root cause analysis of production related incidents in accordance to the Service Level Agreements.
  • Provide workarounds for incidents that cannot be immediately resolved so that users can continue with their business as usual.
  • Perform health check of production environment for the Risk Management.
  • Provide and maintain Application Availability. This includes ensuring that the application is active and operating as defined in the Service Level Agreements
  • Develop Views and SQL Scripts in Oracle.
  • Understanding and performing basic end-to-end performance tuning and optimization of SQL's for performance.
  • Participate in Production Operations Support including Application Monitoring, Maintenance and Restoration activities.
  • Work with third party vendors to resolve and/or implement patches for the resolution of defects related to third party software.

Job Qualifications:

  • Degree in Information Technology or equivalent
  • Relevant 2-3 years of experience in application support or analysis
  • Very good knowledge of SQL/PLSQL.
  • Background in creating or modifying or performance tune procedure/function in Oracle.
  • Knowledge of general data integration concepts.

Bernice Mae Nocum Rallonza EA License No.: 02C3423 Personnel Registration No.: R1442141

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