- Assist in monitoring, scheduling, application health assessments and incident management
- proactive maintenance of one or more production applications or products
- Provide users with assistance in problem determination and resolution; escalate problems as specified by the SLA
- Initiates continuous improvement activities (e.g., DASD reductions, improved job flow, automated notifications)
- Responds to client inquiries
- Degree in Information Technology or similar disciplines.
- At least 5 years of relevant experience
- Familiar with web applications technologies (HTML, CSS, Angular, React).
- Able to develop in both Unix and Windows environments
Rvin James Murillo Andalan EA License No.: 02C3423 Personnel Registration No.: R1331697