Application Support Specialist | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH113666_1652166433
Salary S$3500 - S$4000 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

Job Scope:

  • Be part of the Application Maintenance/Support Team
  • Perform incident analysis and closure of incidents raised to the application support team
  • Provide support to users and handle queries raised by users
  • Troubleshoot and find root cause of the reported incidents
  • Provide resolution/workaround for the reported incidents
  • Liaising with other teams within the project or external systems in resolving reported incidents when necessary
  • Ensure all incidents raised are resolved within SLA (Service Level Agreement)
  • Ensure assigned deliverables are completed on time and with the required level of quality
  • Perform testing for changes done to the system (if any)

Job Qualifications:

  • Diploma or Degree in IT related course (or equivalent)
  • At least 1+ years' experience in an IT Application Support/Maintenance
  • Experience in development of multi-tier applications using Java, IBM WebSphere
  • Familiar with SQL queries & databases
  • Familiar with web services/API technology like REST, SOAP 1.2, WSDL 2.0 and XML 1.0
  • Excellent analytical & troubleshooting skills
  • Proactive, work hands-on and always try to challenge the status quo
  • Enjoys working as part of a team
  • Ability to multi-task in a fast-paced environment

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit