Job Responsibilities

• Support overall relationship with customers that lead to constructive and profitable business partnerships through best-in-class operational performance.
• Drive delivering adequate customer response times and service resource including spare parts availability.
• Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency.
• Ensure the Global Service QEHS strategy and targets are met.
• Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety trainings and programs.
• Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
• Ensure implementation and continuous improvement of Services Integrated Management System in collaboration with country QEHS coordinators to define Services global & standard ways of working
• Manages resources to deliver internal projects and customer projects on time and within budget

Job Requirements

• Bachelor's Degree or Diploma
• 5 years of experience in a Service / Operations or Manufacturing environment
• 2 years' supervisory experience would be good
• Working knowledge of lean tools (5S, Kaizen, Visual Management, etc.)

Teh Hui Tian, Zoe EA License No. 02C3423 Personnel Registration No. R2089915

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