Responsibilities:

• Provide the highest level of customer service to customers by handling calls in a prompt and professional manner.
• Instil customer confidence in the company and generate loyalty by striving to offer first-contact resolution.
• Take ownership by following-up and providing timely updates to customers when their enquiries are being directed to the appropriate department for resolution.
• Strive to deepen customers' relationship with the company by recommending customized solutions to customers.

Requirements:

• Minimum GCE 'O' Level.
• Minimum 2 years relevant working experience.
• Good communication skills and able to multi-task independently under pressure.
• Service-oriented with good interest in developing a customer-focused career.
• Able to work on 24/7 rotating shifts (5-day work week).

Interested candidates may send in their resume and cover letter directly to kezia.nathania@manpower.com.sg (R1660434), stating the position as the subject title in the email.

Kezia Nathania | EA License No. 02C3423 | Personnel Registration No. R1660434

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Kezia Nathania License No.: 02C3423 Personnel Registration No.: R1660434

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy