Bank Teller (Customer Service) Multiple Headcounts | Contract

Location Singapore
Discipline Banking & Finance
Job Reference BBBH116310_1710834510
Salary Negotiable
Consultant Name Charmane Castillo Lalog
Consultant Email charmane.lalog@manpower.com.sg
Consultant Contact No. 6232 8801
EA License No. 02C3423
Consultant Registration No. R1767650


Responsibilities:

  • Able to handle over-the-counter transactions in an efficient and accurate manner.
  • Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.
  • Prospect and introduce customers to the Bank's products and services.
  • Educate and migrate customers to use digital platform.
  • Manage customer wait time and service level.
  • Manage customer negative impact and complaints.


Operations & Financial

  • Perform all banking activities in accordance with the Bank's regulatory requirement.
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to self and team effort by accomplishing related results needed.


Requirements:

  • Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
  • Highly adaptable and ability to deal with ambiguity.
  • Experience in delivering customer journeys, and digital features
  • Adept at use of data to drive productivity and performance.
  • Willig to work on weekends
  • Training will be provided


Interested Applicants, please email your resume to charmane.lalog@manpower.com.sg (R1767650), stating the position as the subject title in the email.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Charmane Castillo Lalog License No.: 02C3423 Personnel Registration No.: R1767650

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy