Business Analyst /Lead Digital Analyst|Contract|upto $8k

Location Singapore
Discipline Banking & Finance
Job Reference BBBH121369_1672133713
Salary S$0.00 - S$8000 per month
Consultant Name Hibah Bakhtavar
Consultant Email hibah.bakhtavar@manpower.com.sg
Consultant Contact No.
EA License No. 02C3423
Consultant Registration No. R21103109


Responsibilities

  • The role holder is responsible for business analysis relating to customer experience across channels.
  • Primary interactions will be with two broad groups: 1) Scaled Delivery (b) Cross Functional Teams.
  • Adherence to the Digital governance model.


Requirement

  • Degree in information technology or any related discipline.
  • At least 5 years BA experience in financial industry or digital.
  • good analytical ability and problem-solving skills - excellent attention to detail and the ability to see things through to completion. The ability to quickly understand customer and operational considerations, e.g., risk.
  • Experience of managing a team leading requirements activity to support the delivery of digital products and features across regions/markets.
  • Highly developed communication skills, both written and verbal, to explain complex or technical issues.
  • Experience of User Centred Design methodology.
  • Leadership experience in Scaled Agile/Agile, process improvement.
  • Subject Matter Expertise of online and mobile channels, including technical, marketplace and customer considerations.
  • Pragmatic decision-making skills, with the ability to make clear judgments based on data and understand the implications.
  • Experience of relevant systems e.g., JIRA, Confluence, APIs, AEM
  • Ability to lead and influence.
  • Good negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities


Interested candidates may send in their resume and cover letter directly to hibah.bakhtavar@manpower.com.sg
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Hibah Bakhtavar EA License No.: 02C3423 Personnel Registration No.: R21103109

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy